Water Damage Restoration

We specialize in both Residential and Commercial Emergency Water Damage Restoration Services.

Nobody ever wants to find himself or herself in a situation where some natural disaster or systemic problems in their home or workplace cause water damage. Unknown plumbing problems sometimes lead to overflowing sinks, bathtubs, dishwashers, washing machines, or even toilet tanks and bowls. Pipes sometimes burst for inexplicable reasons. Heavy storms sometimes cause rivers and streams to rise above flood level, forcing water into streets, or worse, into homes.

Understanding the Urgency of Water Damage Repair

Researchers at the Environmental Criteria and Assessment Office of the U.S. Environmental Protection Agency at the Research Triangle, North Carolina warn people that “Water is the single most long-term destructive substance in the indoor environment.” They go to explain that water encourages microorganism growth, but it also hastens the breakdown of many materials, including carpeting, carpet pads, wood, upholstery, and countless other things. You have to be able to count on a company that has the expertise to deal with water damage repair, and the ability to answer your call as fast as possible.

Anytime there is water damage, regardless of the cause you need to be able to count on a company that specializes in water damage restoration. Houston Carpet Cleaning  is an IICRC and RSA certified company that offers 24/7 emergency service response seven days a week. We know the importance of immediate water damage repair. The longer water sits, the greater the damage to property and structures.

Be Safe, Not Sorry

We understand the sense of desperation people feel when some catastrophe creates a situation where the need to start the flood restoration and water damage repair immediately may provoke impulsive responses. Avoid using any electrical appliances like a shop vac to try to remove the water or a fan to try to hasten the drying process. Turn off the electricity to your home or business to minimize the potential for fire. Electricity and water are a deadly combination.

IICRC Categories of Water Contamination Relating to Flood Restoration

The reasons for categorizing water contamination relate to health and safety, and to the possibility of salvaging, restoring, and saving property that sustains water damage. Clean water is still harmful to your property. The longer you wait to have professional water damage remediation specialists take care of the problem, the greater the likelihood that the water will move to the next level of contamination

Category 1 – Clean Water

Category 1 is clean water that isn’t contaminated yet. Typical causes of water damage from this category are things like burst pipes, an overflowing toilet tank, or even the bowl, as long as there are no chemicals or contaminants in the water.

Don’t hesitate to contact professionals to handle water damage repair related to problems associated with clean water.We can restore your property to the condition it was in before it sustained water da age. Flood restoration needs to be completed within less than 72 hours to prevent the water from moving to the next level of contamination.

Category 2 – Gray Water

Gray water is slightly contaminated. While you wouldn’t want to drink it, in some places, people use gray water to their grass or outdoor plants. Gray water is usually contaminated with soap, some urine, and possibly particles or debris. As long as water damage and flood restoration are completed in less than 48 hours, you won’t be anxiously fearing that the water will become dangerously contaminated.

Water damage restoration specialists will be able to remove the water and contaminants from carpeting. They will use hot water extraction to remove the water and clean and sanitize the carpeting. Although the carpet can be saved, the carpet pad will need to be removed and replaced.

Category 3 – Black Water

Black water is the most severe level of water contamination. When your home or business is flooded because of storm surge, the water that enters a structure may be seawater that’s contaminated with debris from outside. When the municipal water filtration system goes down because of a hurricane, or something causes the sewer system to malfunction, sending raw sewage into your home, your property sustains damage from black water. This level of contamination poses long-term health hazards that make it impossible for water damage restoration specialists to repair damage to rugs, carpets, rug or carpet pads, or upholstery.

What We Do


  • Our skilled professional technicians start with a thorough assessment of the damage using our special equipment. We have moisture meters and cameras that can look for water and humidity in hidden places that might foster mold growth.
  • We examine your property to determine what can safely be restored.
  • Then we make a plan for safe and fast water and moisture removal.
  • We will decide whether we can leave your carpeting or rugs in place so we can clean them and dry them there, or remove them to clean and disinfect them more thoroughly.

Industrial Strength Water Extraction

Water Removal and Drying

Our IICRC and Clean Trust Certified technicians use high-powered water extraction vacuums to remove the freestanding water from your home or business. We use dehumidifying equipment and powerful fans that blow air t dry the area faster. We will monitor the moisture levels throughout the process. If there is significant contamination, we’ll remove the contaminants and then decontaminate the area.

Post-Drying Assessment

After the water is removed, and the area is dry, we’ll do a thorough inspection to determine whether we need to do any deodorizing or sanitizing. We also check for mold because we have trained mold remediation specialists.

Carpet Reinstallation and Cleaning

After this, we’ll reinstall carpeting or rugs that removed for off-site cleaning, or thoroughly clean, deodorize and sanitize carpets, rugs and upholstery that needed water damage repair.

When it comes to water damage and flood restoration, you want a company that has IICRC and RSA Certification because they are the experts in water damage restoration. Houston Carpet Cleaning  is licensed and insured. We promise fast response for water damage problems and we’re on call 24 hours a day, every day of the week. Contact us now!

Phone: 832-225-4953
Fax: 832-225-4953
Mon-Fri: 9:00 am – 5:00 pm
Sat-Sun: 11:00 am – 16:00 pm
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Carpet Cleaning Houston
Average rating:  
 1 reviews
by Rochelle on Carpet Cleaning Houston
highly recommended

After Hurricane Harvey my house got really flooded and it was very damaged.  Carpet cleaning Houston came out and helped me deal with the insurance company. They did a marvelous job and i am very thankful for them, they were very kind and explained everything to me. I will defiantly use them  again if ever needed.

Thanks Rochelle